Information we collect
- Information you provide: name, company, email, phone, ship-to and billing details, order details, and anything you include in a quote request, email or call.
- Business documents: tax-exemption or resale certificates, purchase orders and credit applications, when you provide them.
- Technical information: basic server and security logs (such as IP address, browser type and pages requested) kept by our hosting provider to operate and protect the site.
How we use it
- To respond to inquiries, prepare quotes, and process, ship and support orders
- To verify buyers, prevent fraud, and meet tax, accounting and export-compliance obligations
- To send you transactional messages about your quotes and orders
We do not sell or rent your personal information, and we do not use it for third-party advertising.
Who we share it with
We share information only as needed to run the business: with service providers that host our website and email, process form submissions and payments, and ship orders; with suppliers when needed to fulfill or support an order or warranty claim; and when required by law.
Cookies and analytics
This site does not use advertising or tracking cookies. Our hosting provider may set strictly necessary cookies for security and performance. If we add privacy-friendly analytics in the future, we will update this policy.
Payment information
Card payments are handled by our payment processor. We do not store full card numbers on our systems.
Security and retention
We use reasonable administrative, technical and physical safeguards, consistent with Massachusetts data-security regulations (201 CMR 17.00), to protect personal information. We keep records for as long as needed for the purposes above and to meet legal, tax and accounting requirements.
Your choices
You may ask to access, correct or delete your personal information, subject to records we must keep by law, by contacting us using the form on our Contact page.
Children
This site is intended for business customers and is not directed to children under 13.
Changes
We may update this policy and will post the new effective date on this page.
Contact
Florencia Fight Co. LLC (DBA FloraGPU), Jefferson, Massachusetts, USA. Contact us using the form on our Contact page.